HostHive Market allows hosts to request a refundable security deposit to protect their space, equipment, or services.

 

1. Security Deposit Requirement

Hosts may require a security deposit when listing their space. The deposit amount is set by the host and will be clearly displayed on the listing page and at checkout before booking is completed.

 

2. Payment of Deposit

The security deposit is charged or authorized at the time of booking and is separate from the rental fee. The total amount (rental + deposit) will be shown to the customer before payment is made.

 

3. Purpose of Deposit

The deposit is intended to cover:

* Damage to property or equipment

* Missing items

* Excessive cleaning

* Violation of rental terms

* Late checkout (if applicable)

 

4. Inspection Period

After the booking ends, the host has up to **48 hours** to inspect the space and report any damages or issues.

 

5. Damage Claims

If a host reports damage, they must provide:

* Clear photos of the issue

* A description of the damage

* Estimated cost of repair or replacement HostHive Market reserves the right to review and mediate disputes if necessary.

 

6. Refund of Deposit

If no damage or issues are reported within the 48-hour inspection period, the security deposit will be refunded to the customer.

 

7. Partial or Full Withholding

If damage is confirmed, the host may request to keep part or all of the deposit based on the cost of damages. Any unused portion of the deposit will be refunded.

 

8. Dispute Resolution

If the customer disagrees with the claim, HostHive Market may review the case and make a final decision based on submitted evidence.

 

9. Platform Responsibility

HostHive Market acts as a platform connecting hosts and vendors. While we may assist in resolving disputes, we are not liable for damages, losses, or disagreements between users.

 

10. Agreement

By booking a space on HostHive Market, users agree to this security deposit policy and understand their responsibilities.

 

Goal of This Policy

This policy is designed to protect both hosts and vendors while ensuring a fair and transparent booking experience.